1. Introductory Clause
Service”, “App”, “Tweegra”, “We” or “Us” mean Tweegra.com, owned and operated by Tweegra LTD, a company incorporated under Bulgarian Law;
“You”, “Buyer” and “User” means a natural person with ability to perform acts in law, conducting business activity or in other way holding the right, regulated by national provisions, to participate in the Service, if necessary;
“Customer Support” means a team working for the Service placed in order to resolve any issues or questions that the Users may have in connection to the Service’s App or possible purchases.
1.2 The Service
2. Information Collected by Us and the Scope of use
2.1 What do we collect?
We collect data for your smooth and enjoyable experience with the Service. The Data is stored
securely under industry standard encryption protections. Any forms you fill will notify you of the
range of publication of specific personal data details. Any personal data necessary for the registration while using the App provided by Tweegra is used solely for the purposes of registration of your User Account. Personal data may also be utilized to deliver you personalized advertisements. Advertisers however do not have access to your personal data.
The Service may request the following information for the purposes of registration of a User Account on the Service:
i. Name and Surname
ii. E-mail address
iii. Social Media Account names (where applicable for rendering the services)
2.2 What do we not collect?
The Service does not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data that may uniquely identify you for any purpose whatsoever. The Service does not collect personal data relating to criminal convictions and offences or related security measures for any purpose whatsoever.
3. Communication with the Service
3.1 Access to certain features
Users should be aware that some functionalities of the Service are reserved for registered Members only. You agree that all information provided to the Service is true, accurate, complete and up to date. You shall not register under the name of, or attempt to enter the User Account of another person, and you will not adopt a username found obscene, profane or offensive in other ways. The Service’s discretional rights under Section 4 of this Agreement apply to choices of usernames.
4. Data Safety and Fair information Practices
4.1 Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorized access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, We will not be held responsible for any unauthorized access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via the Platform or by e-mail is totally secure and safe.
4.2 In the event of a breach of our security protocols, we will inform you no later than 72 hours after being made aware of such breach. We will work towards handling the security threat in order to preserve the safety of the Personal Data provided by you.
5. Right to Access. Storage of data
5.1 The User shall have the right to obtain from Tweegra confirmation as to whether or not personal data concerning the User are being processed. The confirmation shall include: – the purpose of processing; – the categories of personal data processed; – the recipients or categories of recipients to whom the personal data have been or will be disclosed (not excluding third-country or international organization recipients); – the envisaged period for which the personal data will be stored or criteria used to determine such period; – the confirmation of the right to request rectification or erasure of data; – right to lodge a complaint with a supervisory authority; – sources of Data collected by other means than the User her/himself; – existence of automatic decision making or profiling. The User shall have the right to be informed about the safeguards that are in place if the data is being transferred to third countries or international organizations. The Tweegra shall provide you with a copy of the personal data undergoing processing. The copy of the data shall be in electronic form, and sent to you via e-mail.
5.2 We shall not store any Personal Data for any Processing purposes on our server for more than 6 months.
6. User Rights
6.1 Right to Rectification
The User shall have the right to obtain from the Service without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the User shall have the right to have incomplete personal data completed. You may require rectification of incorrectly-entered data from the Service by sending Tweegra’ Customer Support am e-mail
6.2 Right to be forgotten
The User shall have the right to request from the Service the erasure of personal data concerning him or her without undue delay from the Tweegra database, in case that:
i. The personal data is no longer necessary in relation to the purposes for which it was
collected or otherwise processed, or
ii. The personal data has been processed unlawfully, or
iii. When dealing with EU Residents, if the personal data have been collected in relation to
the offer of information society services as per Article 8 of the GDPR.
The Service shall communicate any rectification or erasure of personal data or restrictions of processing carried out in accordance with this section towards each recipients to whom the personal data has been disclosed, unless rendered impossible or requiring disproportionate effort. Such notification shall be sent to the User via e-mail. The User may ask to exercise any of these rights by sending the Service’s Customer Support an e-mail.
The User shall have the right to request from the Service restriction of processing in one of the following cases:
i. The accuracy of the personal data is contested by the User, for a period enabling the
Service to verify the accuracy of the personal data (in cases of requests for
ii. The processing of data is unlawful and the User opposes the erasure of the personal data
and requests the restriction of their use instead, or
iii. The controller no longer needs the personal data for the purposes of the processing, but
they are required by the User for the establishment, exercise or defense of legal claims,
The Service shall inform the User of any rectification or erasure of personal data or restrictions of processing carried out in accordance with this section towards each recipient to whom the personal data has been disclosed, unless rendered impossible or requiring disproportionate effort. Such notification shall be provided to the User via e-mail. The User may ask to exercise any of these rights by sending the Service’s Customer Support an e-mail.
6.4 Objections and Complaints
The User may object to the processing of personal data concerning him or her which is based on the usage of the Data if used for the purposes of the legitimate interests pursued by the Service or by a Third Party. The User may object at any time with processing of personal data concerning him or her for marketing, which includes profiling to the extent that it is related to such direct marketing. The User may raise an objection by sending the Service’s Customer Support an e-mail. The Service shall respond in a reasonable manner.
Rights to lodge complaints pursuant to the GDPR Regulation are reserved for EU Residents. EU Residents may contact the Service directly via the Service’s Customer Support e-mail. The EU Resident may lodge a complaint towards the appropriate Supervisory Authority established for the purpose of lodging a complaint. If you are not sure on which Supervisory Authority’s jurisdiction applies to the Service, feel free to contact us through the Service’s Customer Support e-mail.
7. Disclosure on certain collectors of Personal Data
In light of the new Privacy Regulations, the Service hereby discloses and and all linked or connected services that may provide the Service with data about you. In certain aspects of usage, you may opt out of any of these pre-set settings, in order to have control over which service provides which information. The Tables listed above are to provide you with information regarding possible services that might use your Personal Data while using Tweegra
7.2 Collectors of Personal data may transfer the following data to be used by the Service:
#: 1; 2
Name of Service and App: Facebook; Google
Company Name and Place of Establishment: Facebook, Inc. U.S. ; Google, Inc. U.S.
7.3 Third Party Services used to gather certain User Data on you. For more information, please see the table below:
#: 1 ; 2
Name of Service and App: Facebook ; Google
Company Name and Place of Establishment: Facebook Inc. U.S. ; Google Inc. U.S.
Purpose of this Service in connection to this App: Access, Content Commenting, Content Displaying, Social Widget, Registration/Authentication ; Analytics, Content Displaying, Infrastructure Monitoring, Social Widget, Registration/Authentication, Content Commenting
8. Other Contract Provisions
8.1 Limitation on Liability
You hereby agree to indemnify and hold the Service, it’s owner Company, Representatives and Partners harmless from and against any loss, cost, damage and expense, including but not limited to: attorneys’ fees and court costs, arising directly or indirectly from Your use of the App, software or services and/or Your breach of any representation, warranty or restriction contained in this agreement. You expressly agree that you shall withhold of class action suits against the Service, and that all (if any) proceedings against the Service occur, such shall be handled on an individual basis, based on rules established and agreed to in these Terms of Service. If any lawsuits are to occur, you agree that your action will not supersede the amount of 100 Pounds Sterling, or the expenses made whilst using this Service, whichever is greater. The Service does not accept any class action or joint lawsuit against the Service on any grounds. The User hereby understands and agrees that the Service shall handle all grievances, disputes, controversies or possible litigation individually, on a case-by-case basis. If the parties undergo Alternative Dispute Resolution or standard Litigation proceedings, the prevailing party shall have the right to be reimbursed of all litigation expenses, inclusive of all court costs and reasonable attorney’s fees from the non-prevailing party. Except for those rights expressly granted within these Terms of Service, no other rights are granted to Users. All copying, usage, distribution or further use of copyrights or other intellectual property rights on behalf of the Service are subject to previous consent. Usage of these materials, symbols, logos and slogans must be with a previous written notice by the holder of such rights. Any sold, branded or re-sold products on our App might contain symbols proprietary to their manufacturer.
You hereby agree to indemnify and hold harmless the Company and the Company’s associates of any and all: claims, damages, obligations, losses (whether direct, indirect or consequential), liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from: (a) your breach of any provision of this User Agreement; (b) your breach of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right; (c) your use of the Platform or the Service, or (d) any claim that the Platform, Services or any Materials caused damage to you or a third party. This defense and indemnification obligation will survive termination, modification or expiration of this User Agreement and your use of the Service and App.
8.3 Governing Law
The parties hereby agree that the applicable and usable law on this Agreement is the law of Bulgaria. This clause does not affect any rights under Consumer Protection regulations. If any provision of this agreement is rendered invalid by an operation of law or binding court decision, such provision shall be altered to be applicable as close to the original provision as possible under applicable law.
8.4 Dispute Resolution
In cases of any disputes or controversies between the User and the Company, the parties agree to resolve these disputes in a fair and amicable manner avoiding bringing up civil actions (namely by mediation, med-arb , or arbitration proceedings). In the case the parties agree to waive the aforementioned and pursue litigation in court, the competent court shall be the court as designated by Bulgaria Codes on Civil Procedure.
8.5 Continuity of these Terms
These Terms of Service are in effect as of the date stated above. Any Agreements concluded under this version of the Terms of Service shall be executed in accordance with the applicable version of the Terms of Service as of the date of solemnization of the Agreement between the parties. These Terms of Service may be subject to change from time to time. User shall be notified in an appropriate place on the App about the renewal of these Terms of Service. Termination of this Agreement may occur immediately as per the Service’s reserved rights in this Agreement or by the User withdrawing consent to be bound by this Agreement.
8.6 Void where Prohibited
To the extent as prohibited by applicable law in certain jurisdictions in your respective residence, the Service may not render Services as described within this Agreement. The Service shall not be held liable for suspension of Services or termination of contract in the case this Agreement is rendered null and void under applicable law.